The Competition and Consumer Protection Commission (CCPC) says it is investigating a company dealing in supply of building materials for misleading representations and non-provision of services with reasonable care and skill and within a reasonable time.
Commission Director for Consumer Protection Competition Naomi Fulaza said this follows numerous complaints received by the Commission from consumers alleging that Extra 24 Limited has been failing to deliver building materials on agreed dates despite receiving payment for the materials and their delivery.
Ms. Fulaza disclosed that notices of investigation have been issued against Extra 24 Limited, but to no avail.
She stated that the Commission has since informed the company to avail themselves at the Commission offices with appropriate responses to the said allegations as specified in the Notices of Investigations sent as non-response is a prosecutable offence.
“The Competition and Consumer Protection Commission wishes to inform the general public in accordance with Section 5(d) and 5(f) of the Competition and Consumer Protection Act No. 24 of 2010 (“the Act”), that Extra 24 Limited, a company dealing in supply of building materials is under investigation, for misleading representations and non-provision of services with reasonable care and skill and within a reasonable time, which conduct appears to be in violation of Section 46(1) as read together with Section 45(a) and Section 45(b); and Section 49(5) of the Act.”
“The Commission would further like to bring to the attention of Extra 24 Limited that non-response is a prosecutable offence under Section 55(4) of the Act,” Ms. Fulaza said.
Poor service deliver lands Company in hot soup
