Government  has called on commercial banks to collaborate with them to increase the levels of financial inclusion which have reminded at a low of  59.3% since the fiscal scope survey in 2015.
80% by 2022 through quality financial products and services.

Speaking at the Bankers Association of Zambia (BAZ) launch of banking code of ethics and 2020-2022 strategic plan Secretary to the Treasury Fredson Yamba said “government expects an increase in the survey of 80% by 2022.” 

Mr. Yamba added that government is committed to providing an enabling business environment for commercial banks and private sector players which is clear in the financial sector reforms it has been implementing.

Mr. Yamba said “that government is currently working on amending the national payments system Act and Bank of Zambia Act so that it can provide the much needed help for the banking sector to thrive.”
Speaking at the same event BAZ Executive Director Leonard Mwanza said “the major goal of the Association’s strategic plan is build stronger relationships with the government and key industry players, improve customer relations, technological development and increase financial literacy and inclusion.”

Mr. Mwanza added that it is part of the strategy to increase financial levels to 80% by 2022 and show a relative upscale of inclusion by the next fiscal scope study in September.
He further added “that the Association’s Code of ethics and banking practice 2020 includes improvement of rights of customers and obligation of the banks.”

Meanwhile incoming BAZ Chairperson Simagula Chikalima said this year’s strategic plan will reposition the position of the Association as a voice for all banking sector in lobbying and advocating for illegal framework.