National Savings and Credit Bank (NATSAVE) Chief Executive Officer Mukwandi Chibesakunda says the bank is on course in providing products and services that meets customer’s needs.
Speaking during a media briefing, Ms Chibesakunda says in the next five years the bank will strive to see it that it offers basic banking products to a digital social enterprise that will provide inclusive financial services through a sustain simple business model through a digital platform.
In speech read for her by Head Marketing David Mukwavi, Ms Chibesakunda says the new business model will aim to accelerate product uptake and expand the usage of digital financial services in the country.
She adds that the bank will build ecosystems that will link customers to micro merchant, producers and service providers thereby enhancing economic activities.
Ms Chibesakunda noted that the bank is on course responding to the Seventh National Development Plan that targets to financial inclusion for formal and informal sectors from 59 to 80 percent and 38 to 70 percent by 2022 respectively.
She added that the bank will soon switch customers to MasterCard prepaid and debit cards hence providing customers with a safer and more convenient alternative to transacting with cash.